Making guides with Nickelled is only part of the story. Like all great customer success teams, you should be constantly looking for ways to improve your customer resources and processes. Are you being asked the same questions over and over again? How can you lower your contact rate? How can you increase your customer satisfaction or NPS?
Nickelled guides support continual improvement. You can completely edit your Nickelled guide once they have been made...
Change step titles and description text
Change slide titles and description text
Reorder your pages
Reorder your steps and slides
Reposition your steps and slides
Not only that but once you've created a guide you can later import pages from other guides giving you full control of editing your guides post creation.
View our guide to learn how to edit your own guides