All Nickelled customers are given a unique Nickelled domain e.g. acme.nickelled.com or companyname.nickelled.com.

Nickelled customers who have the white label add-on are able to add a custom URL of their choice.

To add a custom URL…

  1. Add a CNAME DNS entry to whitelabel.nickelled.com for whatever you'd like the domain to be. e.g. guides.acme.com. You may need to speak with your tech team to do this for you.
  2. When step 1 is complete, send an email to support@nickelled.com telling us what you want the new domain to be. Or configure it in the settings for your account.
  3. We’ll let you know when the custom domain is in place. Typically within 24 hours.
Did this answer your question?