Nickelled Snapshot (Basic) Guides

Help with Nickelled snapshot no-code guides, which work on any site and require no installation or JavaScript snippet.

40 articles in this collection
Written by Nicholas Holmes, David Batey, and Fraser Deans

Getting Started Tutorials

Lesson #1 - Creating your first guide

Written by David Batey
Updated over a week ago

Lesson #2 - Steps vs slides

Written by Fraser Deans
Updated over a week ago

Lesson #3 - Creating multipage guides

Written by Nicholas Holmes
Updated over a week ago

Lesson #4 - Capturing modals

Written by Fraser Deans
Updated over a week ago

Lesson #5 - Shareable links

Written by David Batey
Updated over a week ago

Lesson #6 - Editing guides

Written by Fraser Deans
Updated over a week ago

Lesson #7 - Inviting your colleagues

Written by David Batey
Updated over a week ago

Lesson #9 - Understanding customer satisfaction

Written by Fraser Deans
Updated over a week ago

Lesson #10 - View guide dropoff

Written by Fraser Deans
Updated over a week ago

Creating No-Code Guides

Image-based no-code guides

Upload a screenshot or an image and overlay guides

Written by David Batey
Updated over a week ago

Basic authentication with no-code guides

Some examples of authentication systems you might be using

Written by David Batey
Updated over a week ago

Add a custom font to your no-code guides

Add a custom or Google Font to your guides

Written by David Batey
Updated over a week ago

Adding extra pages from a new or existing site using Browser mode

Use Browser mode to automatically add pages to your no-code guide

Written by Fraser Deans
Updated over a week ago

How do I capture temporary pop-ups?

Popup items such as menus, menu items and javascript modals can be tricky to capture in guided tours. Here's how to do it.

Written by Nicholas Holmes
Updated over a week ago

Add a missing page to your guide

Update a no-code guide to include a missing page

Written by Fraser Deans
Updated over a week ago

Troubleshooting your first no-code guide

Written by Fraser Deans
Updated over a week ago

How do I create a multi-page / multi-site or multi-app guide in no-code guides?

Written by Fraser Deans
Updated over a week ago

Editing No-Code Guides

Duplicating no-code guides

Written by David Batey
Updated over a week ago

Do you have any shortcut keys?

Shortcut keys for no-code guide creation.

Written by David Batey
Updated over a week ago

How can I share a no-code guide?

A look at some of the ways to share a no-code guided tour created using Nickelled.

Written by Nicholas Holmes
Updated over a week ago

Analytics and Reporting

Reporting overview

Reporting and analytics overview

Written by David Batey
Updated over a week ago

Show or hide the no-code guide satisfaction survey

Written by Fraser Deans
Updated over a week ago

How is guide satisfaction calculated?

Satisfaction reporting and analytics calculations

Written by David Batey
Updated over a week ago

About step dropoff

Step dropoff analytics and reporting

Written by David Batey
Updated over a week ago

My satisfaction score doesn't make sense!

Satisfaction report or analytics

Written by David Batey
Updated over a week ago

How are the completion rates calculated?

Completion rates, report and analytics

Written by David Batey
Updated over a week ago

How do Nickelled walkthrough views appear in Google Analytics?

How to set up our Google Analytics integration

Written by Nicholas Holmes
Updated over a week ago

How are the views calculated?

Views, analytics and reporting

Written by David Batey
Updated over a week ago

Advanced Settings

Making no-code guides private

Written by David Batey
Updated over a week ago

Setting an 'unhappy' redirect location in no-code guides

Written by Fraser Deans
Updated over a week ago

Does Nickelled store passwords or other sensitive details?

How we store sensitive information on web pages.

Written by Nicholas Holmes
Updated over a week ago

Can I send a user to a specific part of a no-code guide?

How to skip or jump to a part of a guide

Written by Fraser Deans
Updated over a week ago

How to add a custom integration

Custom integrations in no-code guides.

Written by David Batey
Updated over a week ago

Adding custom code or CSS

Custom code or CSS overrides in no-code guides.

Written by David Batey
Updated over a week ago

Can Nickelled track or export custom events?

How to use Nickelled with external event tracking software or CRM systems such as Segment, Google Tag Manager or Hubspot.

Written by Nicholas Holmes
Updated over a week ago

How do I add a custom URL for no-code guides?

How to trigger no-code guides using a URL which matches your company.

Written by David Batey
Updated over a week ago

Website Infrastructure Best Practice

Technical best practice

Written by David Batey
Updated over a week ago

Can I change the style of my no-code guides to match my corporate style?

How to set no-code guides to use colors that match your business.

Written by David Batey
Updated over a week ago

Can I password protect no-code guides?

How to secure no-code guides.

Written by David Batey
Updated over a week ago

How do I change my guide domain?

How to change the address of your no-code guides.

Written by David Batey
Updated over a week ago