FAQs

Answers to frequently asked questions

Nicholas Holmes avatar David Batey avatar Fraser Deans avatar
20 articles in this collection
Written by Nicholas Holmes, David Batey, and Fraser Deans

Does Nickelled support native apps on mobile?

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Written by Nicholas Holmes
Updated over a week ago

Does Nickelled work with *any* browser-based software?

How can Nickelled work with apps, SaaS products and more?
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Written by Nicholas Holmes
Updated over a week ago

Does Nickelled support single sign on (SSO)?

How to use Nickelled no-code guides with SSO
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Written by Nicholas Holmes
Updated over a week ago

How do I make a walkthrough that runs on my live website?

Setting up an integrated walkthrough that loads on your live pages, for users to follow.
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Written by Nicholas Holmes
Updated over a week ago

How to fix a broken guide

Fix a broken guide
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Written by Nicholas Holmes
Updated over a week ago

Hosting on a private network

Website behind a firewall or on a private network
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Written by David Batey
Updated over a week ago

Broken images and styling while authoring

The website doesn't look right when creating the guide, images and styling is broken or missing
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Written by David Batey
Updated over a week ago

What languages do you support?

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Written by Fraser Deans
Updated over a week ago

What's my username or password?

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Written by David Batey
Updated over a week ago

Do no-code guides and Flows work across browsers?

Do Nickelled products work cross-browser?
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Written by David Batey
Updated over a week ago

How to distribute your help content to more users

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Written by David Batey
Updated over a week ago

Do I have to use Google Chrome to create guides?

Authoring using browsers other than Google Chrome.
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Written by David Batey
Updated over a week ago

What is the maximum number of steps a no-code guide or Flow can have?

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Written by David Batey
Updated over a week ago

Are my statistics good?

Are there benchmarks or other averages available for guide performance?
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Written by David Batey
Updated over a week ago

What browsers can I use to create guides?

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Written by David Batey
Updated over a week ago

Do no-code guides or Flows work offline?

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Written by Fraser Deans
Updated over a week ago

Can I create a guide behind a secure area/logged in area?

Creating no-code guides and Flows behind a password wall.
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Written by David Batey
Updated over a week ago

Do I need to change my website to use Nickelled?

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Written by Nicholas Holmes
Updated over a week ago

How are we different from our competitors?

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Written by David Batey
Updated over a week ago

Can I add Nickelled help content inside my application?

Using Nickelled Flows or no-code guide launchers to 'pop' guides for your users.
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Written by David Batey
Updated over a week ago