FAQs
Answers to frequently asked questions
20 articles

Written by Nicholas Holmes, David Batey and Fraser Deans



Does Nickelled support native apps on mobile?

Written by Nicholas Holmes. Updated over a week ago
Does Nickelled work with *any* browser-based software?
How can Nickelled work with apps, SaaS products and more?
Written by Nicholas Holmes. Updated over a week ago
Does Nickelled support single sign on (SSO)?
How to use Nickelled no-code guides with SSO
Written by Nicholas Holmes. Updated over a week ago
How do I make a walkthrough that runs on my live website?
Setting up an integrated walkthrough that loads on your live pages, for users to follow.
Written by Nicholas Holmes. Updated over a week ago
How to fix a broken guide
Fix a broken guide
Written by Nicholas Holmes. Updated over a week ago
Hosting on a private network
Website behind a firewall or on a private network
Written by David Batey. Updated over a week ago
Broken images and styling while authoring
The website doesn't look right when creating the guide, images and styling is broken or missing
Written by David Batey. Updated over a week ago
What languages do you support?

Written by Fraser Deans. Updated over a week ago
What's my username or password?

Written by David Batey. Updated over a week ago
Do no-code guides and Flows work across browsers?
Do Nickelled products work cross-browser?
Written by David Batey. Updated over a week ago
How to distribute your help content to more users

Written by David Batey. Updated over a week ago
Do I have to use Google Chrome to create guides?
Authoring using browsers other than Google Chrome.
Written by David Batey. Updated over a week ago
What is the maximum number of steps a no-code guide or Flow can have?

Written by David Batey. Updated over a week ago
Are my statistics good?
Are there benchmarks or other averages available for guide performance?
Written by David Batey. Updated over a week ago
What browsers can I use to create guides?

Written by David Batey. Updated over a week ago
Do no-code guides or Flows work offline?

Written by Fraser Deans. Updated over a week ago
Can I create a guide behind a secure area/logged in area?
Creating no-code guides and Flows behind a password wall.
Written by David Batey. Updated over a week ago
Do I need to change my website to use Nickelled?

Written by Nicholas Holmes. Updated over a week ago
How are we different from our competitors?

Written by David Batey. Updated over a week ago
Can I add Nickelled help content inside my application?
Using Nickelled Flows or no-code guide launchers to 'pop' guides for your users.
Written by David Batey. Updated over a week ago