FAQs

Answers to frequently asked questions

20 articles

Written by Nicholas Holmes, David Batey and Fraser Deans

Does Nickelled support native apps on mobile?

Written by Nicholas Holmes. Updated over a week ago

Does Nickelled work with any browser-based software?

How can Nickelled work with apps, SaaS products and more?

Written by Nicholas Holmes. Updated over a week ago

Does Nickelled support single sign on (SSO)?

How to use Nickelled no-code guides with SSO

Written by Nicholas Holmes. Updated over a week ago

How do I make a walkthrough that runs on my live website?

Setting up an integrated walkthrough that loads on your live pages, for users to follow.

Written by Nicholas Holmes. Updated over a week ago

How to fix a broken guide

Fix a broken guide

Written by Nicholas Holmes. Updated over a week ago

Hosting on a private network

Website behind a firewall or on a private network

Written by David Batey. Updated over a week ago

Broken images and styling while authoring

The website doesn't look right when creating the guide, images and styling is broken or missing

Written by David Batey. Updated over a week ago

What languages do you support?

Written by Fraser Deans. Updated over a week ago

What's my username or password?

Written by David Batey. Updated over a week ago

Do no-code guides and Flows work across browsers?

Do Nickelled products work cross-browser?

Written by David Batey. Updated over a week ago

How to distribute your help content to more users

Written by David Batey. Updated over a week ago

Do I have to use Google Chrome to create guides?

Authoring using browsers other than Google Chrome.

Written by David Batey. Updated over a week ago

What is the maximum number of steps a no-code guide or Flow can have?

Written by David Batey. Updated over a week ago

Are my statistics good?

Are there benchmarks or other averages available for guide performance?

Written by David Batey. Updated over a week ago

What browsers can I use to create guides?

Written by David Batey. Updated over a week ago

Do no-code guides or Flows work offline?

Written by Fraser Deans. Updated over a week ago

Can I create a guide behind a secure area/logged in area?

Creating no-code guides and Flows behind a password wall.

Written by David Batey. Updated over a week ago

Do I need to change my website to use Nickelled?

Written by Nicholas Holmes. Updated over a week ago

How are we different from our competitors?

Written by David Batey. Updated over a week ago

Can I add Nickelled help content inside my application?

Using Nickelled Flows or no-code guide launchers to 'pop' guides for your users.

Written by David Batey. Updated over a week ago